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PROUD CROWN KiDS

Our Terms and Conditions are designed to make your shopping experience as simple, enjoyable and secure as possible.

These terms and conditions apply to all products purchased on this website and to the use of this website. If you do not understand any terms, you must ask someone to explain them to you. By accessing this website and/or placing an order you agree to be bound by the Terms and Conditions set out below. From time to time we may need to amend our Terms and Conditions so please check before making a new purchase. 

Actual colours may vary from screen.

Products & prices subject to change without notice.

We may modify, suspend, or discontinue providing this Website or any Goods or Services (with or without notice) and will not be liable.

 

 

Order Lead Times

 

We custom make each product and therefore a manufacturing lead time of  4 to 6 weeks is required if the produst is not instock at the time.

 

 
Shipping And Delivery

 

Please refer to your detailed shipping and delivery information

 

Undelivered Items

 

If you provide us with an incorrect delivery address and your goods are signed for by another party, Proud Crown Kids cannot be held responsible for any loss/theft incurred as a result of this error. Proud Crown Kids can also not be held responsible for any non-delivery or delays in shipping or courier due to courier strikes, or delays.

 

Returns

 

Please refer to our details Returns and Exchanges information

 

Product Quality, LIABILITY & Guarantee

 

At Proud Crown Kids we design our beautiful products with quality, durability and longevity in mind, so every piece is as beautiful as it is practical, with safety as a priority.

Our products are tested for strength and weight carrying ability. (please see age suitability on each product). Care is also taken to use the strongest, highest quality materials available. We also inspect all completed products for flaws. Hand painted items will always have visible brushstrokes ..... They are meant to look handcrafted rather than mass produced, each piece are lovingly painted individually.

The use of the item is done so entirely at the purchaser's /users own risk. In no case shall Proud Crown Kids, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of our service or any products.

Care should be taken when hanging the products (ceiling mobiles).

We will not take responsibility for any damage, injury or death due to faulty installation.

We accepts no responsibility for any loss, damage, injury or death as a result of using the website or any of the products.

Always use our products under adult supervision. 

To prevent items from tipping, place on flat surface against wall and mount the item to the wall with secure brackets. Do not climb.

We do recommend that our products are stored inside the home.

Only plastic accessories and utensils are to be used on the products.

 

Cancellation

 

Any order may be cancelled within 12hrs. Once payment has been received for an order, cancellation of that order will be liable for a 30% handling/admin fee.
Bespoke or customized orders are exempt from our cancellation policy.

 

Privacy

 

We value our customers and respect your privacy. We recognise that privacy of personal information is important to individuals, and that’s why we minimise the collection of personal information for our business purposes and ensure the accuracy and security of such information. We are committed to protecting your privacy. Because of the nature of our business, it is necessary for us to obtain personal information about you from time to time. We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business. We may provide third party links to other websites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those websites. We are not responsible for the availability of these websites, nor will we be liable in any way for any loss or damage that you may suffer by using those websites. If you decide to access linked third party websites you do so at your own risk.

 

Conformity

 

Every care is taken to try and ensure that the price of your product is that applicable at the time of purchase. Previously viewed prices via cookies on your computer will not be honoured and requests to do so will be refused. From time to time an error in prices may occur on our website or on our Price Lists. If any price appears to be incorrect please telephone us on 083 652 1408 or e-mail us at info@proudcrownkids.co.za to check it. We cannot be held responsible or honour any price which is obviously incorrect even if we have in error confirmed your order on the basis of the incorrect price.

 

Images And Descriptions

 

We have taken reasonable precautions to try to ensure that information quoted on the Website is correct and that all products have been fairly described. We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, from time to time as part of our continual improvement policy specifications may be subject to change.

Specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. We reserve the right to amend specifications without prior notice, however please be assured any amendments will only benefit you and ensure you receive a better quality product.
All measurements are approximate and intended as a guide only.
Images are for illustrative purposes only. The colour reproduction is a close representation; we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. As such the colour image may not be an exact representation of the product when it arrives.

 

LEGAL & COPYRIGHT

 

All copyright rights rest with ProudCrownKids. No part of this website may be reproduced in any form or manner without the express permission of ProudCrownKids.

 

Contact Us

 

If you have any questions, complaints or require feedback regarding our privacy policy, please contact:

Proud Crown Kids

Tel: 083 652 1408
Email: orders@proudcrownkids.co.za